Fake call centre busted in Gurugram, six held

Gurugram, Aug 31 (IANS) Cyber crime team of the Gurugram police busted an illegal call centre operating at Sector-42 in Gurugram. The call centre mostly used to cheat the US and Canadian nationals on the pretext of technical support, the police said on Wednesday.

According to the police, a team of the cyber crime police station led by ACP (DLF) Priyanshu Diwan, raided the call centre which was located at P-120, Sector-46 in Gurugram following a tip-off.

During the raid, the police arrested six accused including the manager in connection with the matter and seized seven desktops and one modem along with other electronic gadgets.

The arrested accused have been identified as Vikas Bhadana, Paras Sood, Thachang Tungshanao, Avinash, Ram Basua and Abhislash Singh, the call centre manager. While the call centre and house owner has been identified as Sachin Taneja.

"We received specific inputs that a fake call centre had cheated the several US and Canadian nationals on the pretext of technical support. The youth were employed at the call centre, which was being operated without a licence issued by the Department of Telecommunications (DOT)," said Priyanshu Diwan, ACP (DLF).

"During the questioning, the accused revealed that they used to communicate with US and Canadian citizens to provide technical support such as Norton Antivirus, McAfee, Webroot, Window Support with the help of Dialler/X-Lite Application and used to charge 200/500 dollars via E-Gift redeemed card. The arrested accused used to work in the same call centres a year back and were getting Rs 40,000-45,000 salary plus insensitive from Sachin," he added.

"The matter is under investigation. How the accused was operating the fake call centre it's a part of an investigation. The involvement of other people cannot be ruled out. The culprits are on police remand for further questioning," the officer said.

An FIR under relevant sections of the Indian Penal Code (IPC) and the IT Act has been registered at the Cyber crime police station.

Photo courtesy of IANS.