Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Addressing a gathering here to hand over appointment letters to 2,373 youths after launching a massive recruitment drive to fill 26,754 posts, he wished that such functions - to give appointment letters to the youths - should be held regularly.
As many as 60 members of search teams carried out the extensive search on Tuesday in some 40 km in which a shocking fact came to the fore that in order to distill the illicit liquor from 'lahan', the water used was the one which came from the sewage of industrial units of Ludhiana city.
The case will come up for final hearing on July 5 after the summer break. Additional Solicitor General Satya Pal Jain refuted the allegations of illegal detention and said not even a single officer was detained.
According to sources, Singh, a resident of Faridkot, was the person who had launched the attack on Monday. A rocket-propelled grenade or RPG was fired from the street that shattered the window panes of Punjab Police's intelligence headquarters in Mohali.
Lt Gen Aujla, an alumnus of the Indian Military Academy, Dehradun, was commissioned in December 1987 and has had an illustrious military career spanning 35 years during which he has held varied prestigious command, staff and instructional appointments.
