Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Talking to the media at Gurdwara Rakabganj here, Badal said the AAP had again started befooling Punjabis in its age-old tradition. The Punjab Finance Minister had now announced that the state's river waters would not flow into Haryana.
According to the police, acting on a tip-off, a joint team of Sector-40 and cybercrime police stations raided a call centre running in South City Phase-1 and arrested 11 persons, who used to allegedly cheat residents of the US and Canada.
Guru Tegh Bahadur, also known as Hind Di Chadar, stands as a shining symbol of the country's great pluralistic tradition and secularism, and his supreme sacrifice forms an important part of India's history. According to the Chief Minister, Haryana shares a special bond not only with Guru Tegh Bahadur but all 10 Sikh gurus as most of them travelled across the state.
The delegation has demanded that the police should avoid unilateral action and arrest the culprits as soon as possible, and take stern action against whoever is guilty without any discrimination.
Seven others were injured in the mishap, who have shifted to the BDK Hospital in Jhunjhunu. As per the locals, around 18 members of a family had gone to immerse the ashes of an elderly family member who passed away recently when their vehicle overturned.
Superintendent of Police, Rae Bareli, Shlok Kumar said that the main accused in the case is a minor and has been sent to a juvenile home, while six others, identified as Abhishek, Vikas Pasi, Mahendra Kumar, Hrithik Singh, Aman Singh and Yash Pratap are majors and they have been arrested.
