Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
According to the data, Punjab tops in the seizure of arms on western border with 110 arms seized during this period whereas the total arms recovered on western border is 134. In the year 2019, seven arms were seized, 42 in 2020, 58 in 2021 and three till January 25 this year in Punjab.
Rahim is on 21-day furlough from Sunaria jail and is camping in Gurugram. He will be getting 10 NSG security personnel for mobile security and eight security personnel for his residence security. The Haryana government's recommendation to grant the top layer security cover to the convicted sect leader comes following his request.
Many residential and industrial parts of the city faced major power outages as employees of the Electricity Department went on a three-day strike from Monday night in protest against the privatisation of the department. Most of the places have been facing snapping of power since midnight.
In a significant decision by the Guru Nanak Dev University syndicate, Professor Dr Sanjeev P. Sahni, Principal Director, Jindal Institute of Behavioural Sciences (JIBS), has been appointed as 'Professor of Eminence' for a period of five years. Dr Sahni joins an elite list of scholars extraordinaire who have been awarded the position based on their outstanding contribution to the field of academia.
The accused, identified as Nikhil Goswami, a resident of Uttar Pradesh's Ghaziabad, before being arrested by the Delhi Police from Ghaziabad, stayed for two days in Manali, Himachal Pradesh in an expensive hotel, where the room rent was Rs 25,000 per day.
A bench of Justices Sanjay Kishan Kaul and M.M. Sundresh expressed concern over the ongoing legal battle between Singh and the Maharashtra government, terming it a "messy state of affairs" and also a "very unfortunate situation".
