Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Accusing the BJP of only serving the corporates, he said the BJP government is committed to serve the industrialists who have already set up silos and other infrastructure because of the farm laws.
Claiming that the Delhi government has not withheld a single penny from the MCD, he alleged that the BJP has used its revenues earned from toll tax and advertisements for "illegal purposes". He also said that the saffron party has floated a tender for medicines, which cannot be procured before December.
An indication in this regard came on Tuesday when his media advisor Raveen Thukral extended an invite to the media for Amarinder Singh's press briefing in Chandigarh.
Concerned over the manner in which Bollywood is being "targeted" by the Narcotics Control Bureau for the past over one year, Maharashtra Chief Minister Uddhav Thackeray will write to the Prime Minister Narendra Modi on the issue, Maharashtra Minister Nawab Malik said on Tuesday.
After examining the plea, an order was passed by a bench of Justices A.G. Masih and A.K. Verma to enable the prosecuting agency to proceed as per law, an official statement quoting the office of Advocate General A.P.S. Deol said.
With the financial assistance of the US-based United Sikh Mission, a 525 KW capacity solar power plant was commissioned in the holiest of Sikh shrines, Harmandir Sahib, popularly known as Golden Temple, in Amritsar on Tuesday.
