Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
A video had gone viral of the SDM shouting out instructions to policemen to use force to stop the protesting farmers. Khattar had told a press conference that the officer's "choice of words was not correct" but said, "if any action has to be taken (against the officer), it would first have to be assessed by the district administration."
Speaking at a party function in Amritsar city, Sidhu said "if he is allowed to work according to his own policy of hope and faith, he will ensure Congress rule in the state for 20 years".
Of them, 2,35,768 challans were issued to those not wearing a mask, 28,539 to those found violating social distancing norms, 1,415 for consumption of liquor, pan, gutka, etc, 1463 for holding large public gatherings or congregations and 1,460 for spitting, the data showed.
The meeting comes in wake of some "rebel" MLAs seeking time from Sonia Gandhi to press for removal of Chief Minister Amarinder Singh, even as state chief Navjot Singh Sidhu is not letting up on attacks against the Chief Minister.
Aimed at better future planning and growth, keeping in tune with climate adaptation, mitigation and resilience, the Municipal Corporation of Greater Mumbai (MCGM) is developing the Climate Action Plan to be completed after public consultation in two months' time.
In line with this strategy Priyanka Gandhi Vadra on Thursday attacked the state government on the farmers' issue and said that 'the electricity rates for the farmers have increased many times, diesel rates have hiked over 100 times but there has been no increase in the rates of sugarcane'.
