Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Delhi's air quality was in the moderate category in certain places, while it was very poor at others. Air quality index (AQI) was 370 in Anand Vihar, while it was 150 in Mayur Vihar.
In view of the prevailing critical condition in Afghanistan, the Ministry of Home Affairs (MHA) on Tuesday announced a new category of electronic visas to fast-track applications of Afghans who are willing to come to India.
Two sisters, aged 38 and 40, told police that the accused confined one of them in a room for four days. The technician's friend also allegedly raped one of the victims.
The deceased were identified as Rinki Kumari, Karisma Kumari, Lado Kumari and their aunt Sonam Devi. All of them were residents of Baratandi village. Another minor girl named Vibha Kumari is battling for her life in RIMS Pawapuri.
The BJP government under the leadership of Prime Minister Narendra Modi has not allowed a single terrorist act to take place except for a few incidents at the border. The policy is zero tolerance to terrorism. The government has never let down the morale of soldiers and armed forces in the last 7 years, Joshi explained.
Addressing the media here to launch the party's campaign 'Gall Punjab Di', the SAD chief said he would hold 700 public meetings and address each and every section of the society during his 100-day yatra during the course of which SAD workers would go to each and every village and ward in the state.
