Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
British Columbia is unveiling a digital registration system for evacuees as the province prepares for the upcoming wildfire season while coping with physical distancing restrictions to prevent the spread of COVID-19. A statement from the Ministry of Public Safety says the new platform will allow communities to provide emergency support services, including evacuee self-registration and referrals.
Indians stranded abroad because of the coronavirus pandemic will be brought back home as of May 7th but it will be a gradual process. Aircraft and naval ships will be arranged for their travel, the government said in a statement, adding the service will be offered on "payment-basis". Only those asymptomatic will be allowed onboard.
Two terrorists and an associate have been killed in an encounter that began on Saturday morning in Awantipora, a city in Jammu and Kashmir's Pulwama district. As of this writing, a search operation was still ongoing.
In India more than 23,000 people have, or have had, the new coronavirus, central health ministry data showed on Friday. More than 700 of those infected have died -- a dreadful total, but a relatively low number compared to fatalities in other countries facing outbreaks. India is currently under an extended lockdown til May 3rd that was imposed last month to contain the spread of the virus, which is mainly transmitted through respiratory droplets.
Two people have been arrested for attacking prominent journalist Arnab Goswami and his wife. A FIR has been registered at the NM Joshi Marg Police station. Goswami in his complaint to the police has alleged that he and his wife were attacked by Youth Congress workers when they were driving back home from the Republic TV Headquarters in Worli.
A "major digital transformation" is coming to a one of fastest developing countries in the world. Facebook is committed to "opening commerce opportunities for people across India", founder Mark Zuckerberg said this morning, a day after the social media powerhouse invested $5.7 billion in Reliance Industries Ltd-owned mobile telecom company Reliance Jio.
