Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Besides heroin, the IGP said the police have recovered 407 kg opium, 407 kg ganja, 233 quintals of poppy husk, and 33.88 lakh tablets, capsules, injections and vials of pharma opioids. The police have also recovered Rs 7.72 crore of drug money from the possession of drug smugglers.
The woman suffered severe burns and has been admitted to RIMS, Ranchi. The FIR has been lodged on the basis of the victim's statement, against the men who are all said to be her relatives and acquaintances.
There were around 244 passengers on-board the flight which landed at Jamnagar airport at around 9.49 p.m. After receiving the bomb threat, a large number of police personnel were deployed at Dabolim airport in Goa and senior officers held a meeting over the incident.
The girl was rushed to a hospital, where her condition is stated to be out of danger, an official said. The incident occurred at Prathmik Vidyalaya, opposite Model Basti near Rani Jhansi road in Delhi.
Delhi Police had submitted before the court that the investigation was in progress and requested for extension of his judicial custody. Poonawalla, who is accused of killing his live-in partner Walkar and then chopping her body into 35 pieces is currently lodged in the Tihar jail.
Apart from the arrest of two juveniles in conflict with law, the remaining four module members arrested have been identified as Gurpreet Singh, alias Gopi Numberdar (18) of Naushera Pannua; Gurlal Singh, alias Gahla (19) of Chohla Sahib; Surlalpal Singh, alias Gurlal, (21); and Jobanpreet Singh, alias Joban (18) of Naushra Pannua.
