Wednesday, February 11, 2026
ADVT 
National

BC Ferries fires CEO amid staff shortages, service interruptions, & COVID-related challenges

Ish Sharma BC Ferries, 22 Jul, 2022 12:50 PM
  • BC Ferries fires CEO amid staff shortages, service interruptions, & COVID-related challenges

Mr. Mark Collins who had been appointed CEO of BC Ferries in 2017 has been fired. 

BC Ferries is bringing on board Jill Sharland as Interim President and CEO of BC Ferries effective immediately. 

The board decided to end Mr. Collins’ contract, which will entitle him to severance in accordance with the terms of his contract. That amount has not yet been finalized.

“We thank Mr. Collins for his hard work and dedication to BC Ferries. We wish him well in all future endeavours,” said Board Chair Joy MacPhail.

Via release, BC Ferries acknowledges that during his time as CEO Collins invested in upgrades to terminals, implemented a new fare flexibility model, and made significant investments in fleet renewal.

"Like many organizations, BC Ferries has faced recent staffing shortages, service interruptions and COVID-related challenges. There are no quick fixes to these systemic challenges but as a board, we believe it is time for renewal, fresh ideas and a renewed commitment to the highest standards of customer service, safety and affordability," added  MacPhail.

Ms. Sharland joined BC Ferries in 2020 bringing extensive experience as a financial executive specializing in strategic and operational planning and financial decision support in fast-paced, capital intensive and customer driven industries. Ms. Sharland is a Chartered Professional Accountant and holds a Masters of Business Administration from Queens University as well as an Honors Bachelor of Science in Pharmacology and Physiology from Western University.

The British Columbia Ferry Services Board will continue to provide oversight in the day-to-day operations of the ferry company.


 

MORE National ARTICLES

Tax shift leaves two B.C. companies owing cash

Tax shift leaves two B.C. companies owing cash
Eight of nine Supreme Court of Canada justices agree Rite-Way Metals Ltd., and Harvard Industries Ltd, both based in Langley, B.C., can't undo the tax decisions they made in 2008 to create separate family trusts to protect corporate assets.    

Tax shift leaves two B.C. companies owing cash

'Unprecedented' security for Canada Day: OPS

'Unprecedented' security for Canada Day: OPS
Canadian Heritage and police held a technical briefing Friday on their plans for July 1. Media were only allowed to participate on the condition that officials not be named.

'Unprecedented' security for Canada Day: OPS

Man, 92, charged in residential school case

Man, 92, charged in residential school case
Officers interacted with more than 700 people across North America throughout the investigation and obtained 75 victim and witness statements, the Mounties said in a statement, adding more than 80 investigators were involved.

Man, 92, charged in residential school case

Vax decision for youngest kids expected in weeks

Vax decision for youngest kids expected in weeks
Canada has yet to authorize a vaccine for kids under five, and Moderna's shot is the only one that's been submitted for regulatory review. A Pfizer Canada spokeswoman says in an email that the company is making progress on its submission, but couldn't provide a timeline on when it would be filed.

Vax decision for youngest kids expected in weeks

Search for Kelowna woman paused by safety concerns

Search for Kelowna woman paused by safety concerns
Kelowna RCMP say 31-year-old Chelsea Cardno was last seen on Tuesday as she left with her German shepherd dog, J.J., for a walk through the Mission Greenway, bordering Mission Creek. Cardno's vehicle was found in that area later that day and a full scale search began.

Search for Kelowna woman paused by safety concerns

Male allegedly punched in an unprovoked attack, Burnaby RCMP seeking witnesses

Male allegedly punched in an unprovoked attack, Burnaby RCMP seeking witnesses
On Tuesday, June 14, 2022, a male suspect allegedly approached and punched a 33-year-old man in an unprovoked attack. The suspect then threatened to kill the victim before walking away. 

Male allegedly punched in an unprovoked attack, Burnaby RCMP seeking witnesses