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BlackBerry results improve, but smartphone maker isn't clear of hurdles

Darpan News Desk Canadian Press, 26 Sep, 2014 11:52 AM

    WATERLOO, Ont. - BlackBerry Ltd. (TSX:BB) isn't out of the woods yet.

    The smartphone maker delivered a round of financial results Friday that showed some improvements, but also further challenges to overcome.

    The Waterloo, Ont.-based company, which keeps its books in U.S. dollars, lost US$207 million, or 39 cents per share, in its latest quarter. Its adjusted loss was below analyst expectations, but BlackBerry fell short on revenue.

    On a per share basis, the loss amounted to 39 cents compared with a loss of $965 million or $1.84 per share a year earlier.

    Sales in what was the company's second quarter dropped to $916 million, below analyst estimates of $950 million, and about $650 million less than a year earlier when BlackBerry had $1.57 billion in revenue.

    "We are definitely in the first half of what I refer to as the eight quarters recovery," chief executive John Chen said on a conference call.

    "From a revenue standpoint, we might not be at the lowest point, but we are near the bottoming out."

    The company's adjusted loss, which excluded a restructuring charge and an adjustment related to its debentures, amounted to two cents per share.

    Analysts on average had expected loss of 16 cents, according to a survey by Thomson Reuters.

    Shares of BlackBerry headed more than 4.5 per cent higher on Friday morning, rising 49 cents to $11.37 on the Toronto Stock Exchange.

    Over the past year, BlackBerry has been squeezed from all angles by Chen, who stepped into the leadership role with the goal of creating a leaner and profitable operation.

    So far, he has made significant progress and has stuck to a goal of making the company breakeven on cash flow by February 2015, which is the end of the company's fiscal year.

    But he also has to contend with a longtime BlackBerry customer base in the corporate world that has migrated over to competitors like Apple's iPhone and the Samsung Galaxy models.

    Fewer users has meant lower services revenue for offerings like access to its secure enterprise servers.

    During the quarter, services revenue fell 18 per cent to $424 million from the previous quarter, though BlackBerry is hoping that a change in how it charges for its offerings will help bolster those results in the future.

    On a regional basis, revenue declined in every key market for the company with the exception of North America, where sales of older BlackBerry devices helped buoy the results compared with the first quarter, the company said.

    Across the world, BlackBerry booked revenue on 2.1 million smartphone sales in the period, which is an improvement over the previous quarter when it was 1.6 million devices.

    The company also boosted the cash in its coffers by $11 million to $3.1 billion.

    Earlier this week, BlackBerry launched the Passport, a large-screen version of its smartphones that's aimed at corporate customers. More than 200,000 Passports have been ordered since it was released on Wednesday, the company said.

    Behind the scenes BlackBerry has been undergoing a fundamental change in how it does business.

    In the second quarter, the company formed BlackBerry Technology Solutions, a division focused on monetizing the assets of its patent portfolio and technology developed by QNX, which develops software technology for the automotive industry.

    BlackBerry is also pushing a variety of subscription-based security services. A more secure version of its BlackBerry Messenger service is already being sold to corporate customers. Additional features like money transfer and a virtual conference service called BBM Meetings will be incorporated for an additional cost.

    "We have a pretty strong plan in attacking the enterprise space for monetizing these features," Chen said.

    Monetizing BBM has been a goal of BlackBerry for over a year, though it hasn't disclosed any revenue figures yet. Active users on the platform grew to 91 million in the quarter from 85 million, the company reported.

    BlackBerry is also reworking its smartphone offerings to phase out the longtime BlackBerry Bold model that has helped sustain sales during its most troubled days, while it will introduce the BlackBerry Classic later this year, a new take on its popular older phones.

    "We respect BlackBerry's strategy and turnaround plans, but ultimately, we remain cautious about long-term demand for the firm's products that will someday transform the company into a highly profitable firm," said Morningstar analyst Brian Colello in a note, which complimented the improvements through cost-cutting measures.

    "The much harder task, in our view, will be revitalizing demand for the company's handsets and converting software licensees to longtime paying customers."

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