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DARPAN 10 with Indra Bhan, Chief Operating Officer – Surrey & White Rock Board of Trade 

Ancy Mendonza Darpan, 28 Jul, 2025 03:45 PM
  • DARPAN 10 with Indra Bhan, Chief Operating Officer – Surrey & White Rock Board of Trade 

1. In the current economic landscape, what are the biggest challenges Surrey and White Rock businesses are facing—and how is the Surrey & White Rock Board of Trade supporting them? 

Surrey and White Rock businesses face challenges like rising interest rates, inflation, labor shortages, changing global relationships, and supply chain disruptions. The Surrey & White Rock Board of Trade is actively supporting businesses through targeted advocacy, workforce development initiatives, and resources to boost innovation and investment. We continue to champion policies that create a competitive, sustainable, and inclusive local economy. 

2. With rising concerns around public safety—including recent shootings and extortion incidents—what are you hearing from the business community on the ground? 

The business community is increasingly concerned about public safety, particularly in light of the recent shootings and extortion incidents. Many are feeling the impact on employee well-being, customer confidence, and overall business operations. The Surrey & White Rock Board of Trade is actively engaging with the federal government, law enforcement, city officials, and community partners to advocate for stronger safety measures, increased police presence, and long-term wrap-around supports that address the root causes of crime.

3. Do you feel enough is being done by the government and law enforcement to restore a sense of security and confidence among Surrey businesses? 

While efforts are being made, more needs to be done to restore a true sense of security and confidence among local businesses. The business community is calling for clearer communication, faster response times, and a more coordinated approach between all levels of government and law enforcement. The Surrey & White Rock Board of Trade continues to push for proactive, long-term strategies that go beyond policing—including investments, legislative action, community-based prevention, and social supports.  No one can fix this problem alone. We all need to work together… the community and the public need to be part of the solution.

4. Have safety concerns started to impact business investment or day-to-day operations in certain parts of Surrey? 

Safety concerns have certainly become a growing consideration for some businesses in parts of Surrey. While most continue to operate successfully, there’s an increased awareness around the need for enhanced safety measures. It's a reminder of how important it is to foster a secure environment for both economic growth and community confidence, and the Surrey & White Rock Board of Trade remains committed to being a strong voice on this issue.

5. Looking at broader trade issues, such as recent U.S. tariffs, how do global economic pressures trickle down to affect Surrey and White Rock-based businesses, especially small and medium enterprises? 

U.S. tariffs and shifting trade policies have significant effects on Surrey and White Rock’s businesses, particularly small and medium-sized businesses. These businesses operate with tighter margins and fewer buffers, so cost increases, supply chain disruptions, and export uncertainties hit them hard. Whether it’s the cost of imported materials or access to international markets, Surrey businesses are feeling the pressure.

6. What would you like to see from policymakers—both provincial and federal—to support Surrey and White Rock’s business community in today’s tough climate? 

Policymakers need to take a bold, forward-thinking approach that reflects our region’s rapid growth and economic potential. This includes investing in critical infrastructure, addressing workforce and housing shortages, ensuring public safety, and supporting innovation and green industries. We also urge both provincial and federal governments to provide targeted support for small and medium-sized businesses, streamline regulatory processes, and maintain open, stable trade relationships. Our business community is resilient, but sustained, coordinated support is essential to help it thrive in today’s complex economic environment.  

7. What role is the Surrey & White Rock Board of Trade playing in advocating for infrastructure, workforce development, and better public safety measures? 

The Surrey & White Rock Board of Trade plays a leading role in advocating for the foundational elements that drive a strong economy, including infrastructure, workforce development, and public safety. We engage directly with all levels of government to push for timely transportation upgrades, investment in education and skills training, and a comprehensive approach to community safety. Through research, policy recommendations, and collaboration with business and civic leaders, we ensure Surrey and White Rock’s voices are heard and that the needs of our growing business communities remain a top priority.

8. Are you seeing innovation and resilience among local entrepreneurs despite the uncertainty? Any recent success stories that stand out? 

Absolutely—despite the uncertainty, local entrepreneurs continue to show incredible innovation and resilience. We’re seeing businesses adapt through digital transformation, sustainable practices, and creative new service models. From tech startups making waves in clean energy to local manufacturers expanding into new export markets, our business community is pushing forward with determination. One standout example is a local agri-tech company that’s using AI to improve crop yields, a great reflection of how Surrey is emerging as a hub for forward-looking industries. These success stories remind us of the strength and potential within our local economy.

9. What advice do you have for new or emerging business owners trying to navigate Surrey and White Rock’s current economic and social environment?

For new and emerging business owners, the key is to stay informed, connected, and adaptable. Understand the local economic landscape, build strong community relationships, and don’t hesitate to seek support—whether it’s through mentorship, government programs, or organizations like the Surrey & White Rock Board of Trade. Prioritize safety, innovation, and workforce development as part of your growth strategy. Most importantly, know that you’re not alone—Surrey and White Rock have vibrant, supportive business ecosystems ready to help you succeed, even in challenging times.

10. What kind of support or resources are Surrey and White Rock business owners asking for the most right now, and how is the Board responding to those needs? 

Business owners are seeking practical support around navigating rising costs, workforce recruitment and retention, and improving public safety. They’re also looking for guidance on accessing funding, adapting to changing market conditions, and building digital capabilities. The Surrey & White Rock Board of Trade is responding by offering targeted programs, advocacy for policy changes, networking opportunities, and tailored resources to help businesses stay competitive and resilient. We’re focused on being a trusted partner that listens closely and acts swiftly to meet the evolving needs of our business community. 

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