London Drugs is investigating whether personal data was breached in a cybersecurity incident that has prompted the company to close its stores across Western Canada until further notice.
A statement from the Richmond-based retailer and pharmacy chain says it will notify "affected individuals" if the probe finds their data was breached.
April 30:
— London Drugs (@LondonDrugs) April 30, 2024
On April 28, 2024, London Drugs discovered that it was the victim of a cybersecurity incident. Out of an abundance of caution, all London Drugs stores will remain temporarily closed across Western Canada until further notice while continuing to provide customers with…
An earlier statement said there was no reason to believe customer or employee data had been affected and stores were closed "out of an abundance of caution."
The company says its phone lines have also been temporarily taken offline, but staff are available in person at London Drugs locations to support customers with urgent pharmacy needs.
