Sunday, March 29, 2026
ADVT 
National

Sharp rise in 911 calls in Montreal as wintry weather hits Eastern Canada

Darpan News Desk The Canadian Press, 29 Dec, 2025 09:30 AM
  • Sharp rise in 911 calls in Montreal as wintry weather hits Eastern Canada

A winter storm brought freezing rain, blowing snow and strong winds across Eastern Canada on Monday, leading to a surge in 911 calls in Montreal and leaving tens of thousands of customers without power in Ontario.

Montreal-area ambulance service Urgences-santé said for a period Monday, it received some 100 calls per hour — many for people who had fallen and hurt themselves on ice-coated sidewalks. 

Spokesperson Valérie Guertin urged people to stay home if possible and, if they had to go outside, to wear crampons and adapt their driving to the weather.

"Ambulance requests (are) mostly for falls on the ice, traumatic injuries or people with injuries following a fall," she said in a phone interview. 

By the afternoon, another spokesperson, Alexandre Sapone, said call volumes had dropped to between 60 and 70 calls per hour, compared to between 40 and 50 in normal times.

Sapone said in addition to a rise in 911 calls, crews were facing challenges around loading people safely onto ambulances — sometimes requiring paramedics to clear entrances of snow and ice and spread salt or other abrasives on the ground.

Much of southern and western Quebec was under weather alerts for prolonged periods of freezing rain with ice pellets. While most of those alerts had been lifted by late afternoon, some areas remained under wind warnings, including Montreal, where gusts of up to 90 kilometres per hour were expected. 

Vast swaths of the province were also under winter storm warnings, with regions such as Saguenay, Lac St-Jean and Lower St. Lawrence expecting some 20 to 30 centimetres of snow along with strong winds.

About 3,600 Hydro-Québec clients remained without power as of 10:30 p.m. Monday, including nearly 900 homes and businesses in the Laurentians area north of Montreal, though the outage numbers were dropping rapidly. In Ontario, about 20,000 Hydro One customers were without power, down from 61,000 earlier in the day.

Eric Tomlinson with Environment Canada said precipitation had largely shifted to regular rain by late morning in Montreal — leaving behind five to 10 millimetres of ice — but freezing rain continued to fall north of the city.

He warned temperatures were expected to drop sharply overnight, which could once again make surfaces slippery.

The weather caused headaches for commuters hoping to use the Montreal-area light-rail network, or REM, which reported service slowdowns and shutdowns Monday morning. Ahead of the storm, crews ran trains all night to avoid ice accumulation in the hopes of ensuring normal service.

Flight delays and cancellations were also reported at Montréal Trudeau International Airport, and Air Canada asked customers to check their flight's status before leaving home.

Freezing rain, blowing snow and strong winds were in the forecast for many parts of Eastern Canada, from Ontario to Newfoundland and Labrador.

Environment Canada said most of Ontario could expect a mixed bag of precipitation, ranging from freezing rain in Ottawa to heavy snow along Lake Superior and up to 60 centimetres in Timmins. 

Multiple stretches of highways in the Timmins area and other parts of northern Ontario were closed Monday morning as a winter storm battered the region. 

Strong wind gusts of up to 90 kilometres an hour were expected in the Greater Toronto Area and southwestern Ontario, with the forecast warning of power outages and possible damage to buildings and trees.

Freezing rain warnings were issued in all four Atlantic provinces, including parts of Newfoundland and Labrador, where between 50 and 100 centimetres of snow has fallen since Christmas Day. Newfoundland Power reported more than 2,500 customers without power Monday morning, mostly along the southwest coast of the Avalon Peninsula. 

Environment Canada meteorologist Ian Hubbard said Atlantic Canada is in the path of the same system that brought freezing rain to the Great Lakes region and parts of Quebec, but the impacts won't be as severe since some of the precipitation would likely fall as rain. 

Much of Canada has been blasted with a number of weather systems over the last week, ranging from blizzards and cold snaps to freezing rain.

Picture Courtesy: THE CANADIAN PRESS/Graham Hughes

MORE National ARTICLES

Vancouver changes tune under Swift spell, with Gastown clock to chime 'Shake it Off'

Vancouver changes tune under Swift spell, with Gastown clock to chime 'Shake it Off'
Taylor Swift's Eras Tour is changing many things in Vancouver, from the tune of Gastown's iconic clock to traffic patterns as thousands of fans pour into the city ahead of Friday's first show. 

Vancouver changes tune under Swift spell, with Gastown clock to chime 'Shake it Off'

Overseas hikers rescued in B.C. relied on online app: rescue group

Overseas hikers rescued in B.C. relied on online app: rescue group
The search and rescue organization for Metro Vancouver's North Shore mountains says its teams recently rescued two international visitors who became stranded after relying on online hiking apps without doing further research. A statement on social media by North Shore Rescue says the first call last Thursday came when a visitor "seriously underestimated the difficulty" of an unofficial trail marked in an online app.

Overseas hikers rescued in B.C. relied on online app: rescue group

Five Eyes security agencies send up flare for help on preventing youth radicalization

Five Eyes security agencies send up flare for help on preventing youth radicalization
Security agencies from Canada and other members of the Five Eyes intelligence-sharing alliance are calling for a "whole-of-society response" to deal with the radicalization of young people lured into violent extremism. A new report from the alliance, which also includes Australia, New Zealand, the United Kingdom and the United States, emphasizes the importance of looking for signs of radicalization.

Five Eyes security agencies send up flare for help on preventing youth radicalization

B.C. launches review of 911 services after complaints about costs, transparency

B.C. launches review of 911 services after complaints about costs, transparency
British Columbia is launching a review of the province's 911 emergency service after complaints about escalating costs and lack of transparency. Public Safety Minister Garry Begg says in a statement the review is to "ensure these services remain effective and sustainable for years to come" and to understand the cost increases.

B.C. launches review of 911 services after complaints about costs, transparency

Police arrest suspect in Calgary arson and extortion investigation

Police arrest suspect in Calgary arson and extortion investigation
Police in Calgary say they have made an arrest in an arson and extortion investigation. A fire last month caused minor damage to a house in the Hillhurst neighbourhood northwest of downtown.

Police arrest suspect in Calgary arson and extortion investigation

Creative Taylor Swift fans craft ways around bracelet rules for Vancouver shows

Creative Taylor Swift fans craft ways around bracelet rules for Vancouver shows
When BC Place stadium announced a ban on loose objects and large bags for Taylor Swift's upcoming shows in Vancouver, it put some Swifties in a bind — what to do with the hundreds of friendship bracelets that are traditionally swapped at the superstar's shows? That has forced fans, including Christina Bates, from Nashville, Tenn., to get creative. 

Creative Taylor Swift fans craft ways around bracelet rules for Vancouver shows