Columbia Collision Repairs is a full-service ICBC Valet auto body collision repair and refinishing facility that boasts of certified auto body specialists, latest technology, and the highest degree of customer service.
When Jasvinder Singh (Jolly) Dhaliwal started Columbia Collision Repairs Ltd. in 1981 with three of his friends, little did he know that over the years the company would be ranked as one of the top auto body collision repairs and refinishing outlet in Surrey and the Lower Mainland as per ICBC standards.
Jolly and his partners had no previous experience in auto motor business but research told them that this business required a minimal amount of money to begin in those days – this gave way to the creation of Columbia Collision Repairs. “It was in the news those days that the automotive industry was going to grow rapidly within the next few years,” adds Jolly, which helped solidify this decision.
Today, Columbia Collision Repairs is a full-service ICBC Valet auto body collision repair and refinishing facility of over 10,000 sq. feet that boasts of certified auto body specialists, latest technology, and the highest degree of customer service.
In 2005, Jolly’s son Rick took over the management of the company and has been successfully taking his father’s legacy forward with the expert guidance of his uncles Mike and Gurmail Sanghera, who are the senior team leaders with their years of management and customer service skills. Columbia Collision Repair is a one stop shop offering all auto body services including glass replacement and covers all insurance and private claims. The company takes pride to service all North American, foreign and high-end luxury automobiles. It is a certified ARA auto body repair shop and ProFirst Certified by Honda Canada Inc. “We use state-of-the-art technology to repair all makes and models. All of our staff are certified technicians and are constantly sent for training to keep up to date with the newest technology to assure the repair is done as per OEM and customer’s satisfaction,” says Rick proudly, elaborating on the services.
Though there are many features that make Columbia Collision Repairs different from other auto repair shops in the region, two key features need special mention – their ongoing practice of being an environment-friendly and dust-free space, and their emphasis on customer satisfaction through trained, knowledgeable staff. “I wanted to establish a business where people who walk in feel comfortable, not only them but even their family and kids,” says Jolly, on his reason for creating a clean, friendly outlet, which also houses a play area for kids. “When people came in, they had to confirm if they were at the right place because they never expected an auto body shop to be that clean,” quips Jolly.
Talking about the other key feature, Rick points out that “staff is the number one key to success!” With a mission to provide the highest quality of workmanship, the fully certified paint refinishers and auto body technicians at Columbia Collision Repairs use state-of-the-art equipment, the best materials, and time-tested skills to satisfy and exceed customer’s expectations. “Continuous training to our employees is one of our key assets,” says Jolly, “They are fully aware of any new updates in manufacturing which is an ongoing process.” This importance of training has resulted in happy customers who have made Columbia Collision Repairs their trusted source for auto repair work. In fact, the team gives importance to even minor gestures like a complimentary car wash and free pick-up and drop-off services.
To grow and succeed in the automotive business, which rapidly develops day by day, the team at Columbia Collision Repairs ensures that it is well-versed with the latest trends in the industry. “If you are not following all the updates and not training your staff accordingly, you will be left behind because it is growing so rapidly with new technology,” states Jolly. This has not only helped them maintain their stand in the automotive industry but has attracted loyal and new customers over the years. “Today, we keep up with the most recent technology, we are constantly upgrading equipment as well as our staff to make sure our customer’s vehicles are repaired to pre-accident condition,” says Rick.
It goes without saying that the passionate and experienced team at Columbia Collision Repairs has taken the company to the next level. Currently, the company is equipped to repair all new aluminum vehicles and focusing on acquiring certification from many North American and foreign automobile companies, as most cars will eventually shift towards aluminum frames and bodies. Head to Columbia Collision Repairs today for a free estimate for your repair job and to experience their friendly, knowledgeable staff; fully trained and certified technicians; and quality assurance.
Unit 101, 7945 -132nd Street,
Surrey, BC V3W 4N2