Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
The two-time chief minister of Punjab had fought the assembly elections in the state earlier this year in alliance with the BJP as well as Akali Dal (Sanyukt). His party - Punjab Lok Congress - though had failed to get even a single seat during the assembly elections.
During deliberations, the Chief Minister envisaged opportunities for mutual collaboration in business and solutions. He said that the alliance could provide on-field handholding to Punjab farmers in best practices of crop management.
Balkaur Singh, whose son was shot dead in daylight on May 29 close to his Moosa village in Punjab on May 28, had complained of uneasiness on Thursday night following which he was admitted to a private hospital in Patiala from where he was shifted to the PGIMER here.
Majithia told the media here that this was also necessary because the AAP government had neither made the FIR registered in this case public even after 24 hours, nor taken any action against any BJP leader or middlemen involved.
The matter came to the fore after the victim narrated the ordeal to her parents who rescued her and later approached the Women police station at Gurugram's Sector-51 and registered a case against the accused on Wednesday. The victim told the police that she had met Pooja at a Gurugram mall a month ago. Pooja had offered her a job at a doctor's clinic.
The local people and Bishal's family members claimed that he was found with multiple wounds on Wednesday. It is alleged that Bishal was killed for not agreeing to convert to Christianity in order to marry his tribal girlfriend. Though the police are yet to confirm whether the youth was killed or committed suicide, they have arrested five people in connection with the case.
