Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
The accused was allowed treatment at the Meggaon Hospital of Shivamogga considering his heart ailment on Wednesday. Murugha Sharanaru was arrested following the complaint by two minor girls, who accused him of sexually exploiting them and threatening them.
A senior CBI official said that a case was registered against the Ved Prakash, the SI posted at Police Station Jaffarpur Kalan, District Dwarka, Delhi on a complaint. It was alleged that the accused was demanding Rs 50,000 from the victim for helping with a complaint pending against him besides settling a land dispute in his favour.
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Two persons injured in a road accident on Tuesday-- Sumit Gaur (21),and Mahboob Siddique (20) -- were declared dead and their bodies were kept at the hospital morgue overnight. When Sumit's relatives arrived at the mortuary to claim the body on Wednesday, they found multiple bite marks on his face. The rats had nibbled the nose, they alleged.
Raids on locations related to Popular Front of India (PFI) are being carried out in eight places in Uttar Pradesh. Mohammad Waseem, resident of Indira Nagar in Lucknow, has been taken away by the NIA sleuths, according to official sources. Waseem runs a tailoring shop and digital documents were recovered from his possession during the raid.
In a statement, the Chief Minister said the government will approach the Supreme Court against the arbitrary and anti-democratic decision of the Governor to cancel the permission of holding a special session of the Vidhan Sabha after giving permission for it. He said it is an unfortunate move and they will move to the apex court against this irrational decision.
