Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
During the meeting, Prime Minister Modi noted the contributions of Abe in strengthening India-Japan partnership as well in conceptualizing the vision of a free, open and inclusive Indo-Pacific region, a statement issued by the Ministry of External Affairs said.
Denying bail to rape accused Lingayat seer of the Chitradurga Murugha Mutt, a court in Karnataka's Chitradurga district extended the Shivamurthy Murugha Sharanaru's judicial custody till October 10.
The Chief Minister said the BJP is using its moneybags to cause an irreparable loss to democracy. He said in the past, the Congress has done the same and now the saffron party is following its footsteps.
According to the police, the couple had a love marriage three years ago. But of late, they had been frequently quarreling over domestic issues, particularly after Zara declined to wear a 'burqa' while going out in the neighbourhood.
Meeting a high-level delegation from Saskatchewan which called on him at his residence here, he advocated strong and cordial ties between Punjab and the Canadian province, noting that Punjabis have been playing a vanguard role in the social and economic progress of Canada.
A Vigilance Bureau spokesman said during the ongoing investigation in the alleged corruption for cutting khair trees, issuance of NOCs for commercial establishments, purchase of tree guards worth crores of rupees, etc, circumstantial evidences surfaced on record against Kumar, on the basis of which he was named accused.
