Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
The WHO Medical Product Alert said that the four substandard products, reported to it in September, are Promethazine Oral Solution, Kofexmalin Baby Cough Syrup, Makoff Baby Cough Syrup and Magrip N Cold Syrup, all stated to be manufactured by Maiden Pharmaceuticals Ltd located in Haryana.
A pilot was killed and another injured when a Cheetah helicopter of Army Aviation crashed near Arunachal Pradesh's Tawang on Wednesday, officials said. Defence spokesman Lt. Col Mahendra Rawat said that the Cheetah helicopter, which was on a routine sortie, crashed at around 10 a.m. injuring both the pilots and they were immediately evacuated to nearest Military Hospital.
The arrested have been identified as Jaskaran Singh, lodged at Sub Jail in Goindwal Sahib, and Rattanbir Singh, who is out on bail. Police recovered 10 foreign-made pistols, including five .30 bore (made in China) and five 9mm (made in the US) along with eight magazines from both of them, besides a mobile phone concealed by Jaskaran Singh in his barrack.
The module is being jointly operated by Canada-based Lakhbir Singh, alias Landa, Pakistan-based Harvinder Singh Rinda and Italy-based Harpreet Singh, alias Happy. The arrested accused has been identified as Yograj Singh, alias Yog, a resident of Rajoke village in Tarn Taran district.
A police officer said that the narcotic substances were recovered from several soap cases kept in hidden chambers in an 18-wheel truck. The police have arrested the driver Hannan Ali. The vehicle was coming from Manipur and the consignment was most probably to be delivered in Guwahati.
Delhi Police had sought the custody of the arrested persons, which was granted by a duty magistrate on Tuesday. The four persons were arrested on Sunday night. Recently, a fresh case under the provisions of Unlawful Activities (Prevention) Act (UAPA) was lodged by the Delhi Police against the members of PFI, which was banned for five years by the Centre last week.
