Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Punjab Police have arrested 5,824 drug smugglers, including 916 big fish, since July 5, Inspector General Sukhchain Singh Gill said here on Tuesday. He said 203 kg heroin was recovered. Additionally, 147.5 kg heroin was recovered by Punjab Police from seaports of Gujarat and Maharashtra, taking the total effective recovery of heroin to 350 kg in just three months.
Farmers under the aegis of Kisan Mazdur Sangarash Committee (KMSC) held protest and rail roko prorgramme at 17 different places in Punjab on Monday to mark the anniversary of Lakhimpur Kheri incident. It may be noted that 8 persons including four farmers had died during a protest in Lakhimpur Kheri on October 3, 2021.
Announcing this on the floor of Assembly, he said the farmers will get the additional amount under State Agreed Price (SAP) of sugarcane as compared to the last year. With this decision, the state government will spend additional Rs 200 crore annually to benefit the farmers.
Accordingly, the police registered a case under sections 302 (murder), 307 (atttempt to murder) and 34 (common intention) at the Adarsh Nagar police station and during investigation, it was revealed that deceased had a quarrel with the five accused classmates in their school, due to which they murdered him to take revenge, while they were going home.
Moving a resolution to this regard, Mann said that the main function of the Punjab State Vigilance Commission is to enquire or cause enquires into complaints alleging commission of offences by a public servant under the Prevention of Corruption Act 1988, Prevention of Corruption (Amendment) Act, 2018.
In spite of the pressure and demand to step down, the accused seer has categorically refused to quit, according to sources. The meeting was held in the leadership of former minister H Ekantaiah in this regard and discussed future course of action.
