Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
During the searches carried out at the factory premises over a period of two days, starting July 29, a large consignment of Ephedrine weighing 661 kg was recovered along with over 5200 kg of raw material, which was to be used in the manufacture of Ephedrine.
According to the police, the children had gone to take bath in the pond located between Methan and Sarawan villages. The deceased, all aged between five and 10 years, were the children of farm labourers working in the area. After the local people informed the police about the incident, the latter fished out the bodies with the help of firemen and divers. Th
The Income Tax Department on Wednesday said it recently carried out search and seizure operations on several groups engaged in healthcare services by running hospitals. A total of 44 premises were covered during the search action in Delhi-NCR.
According to the ED sleuths, five parking slots were reserved for Arpita Mukherjee at the Diamond City complex. And as per records five high-end vehicles, which include two Mercedes Benz vehicles, one Honda City, one Honda CR-V and Audi A4, were parked there till July 22 evening when the Central agency sleuths started raiding her flat in this housing complex.
A spokesperson for the Vigilance Bureau said during the investigation of a complaint, it was found that accused Bikrmajit Singh has misappropriated the money by misusing account IDs, passwords and details of other employees and bank managers during his posting in the bank from 2011 to 2016.
Sidhu's mother Charn Kaur also got his face inked besides 'Shubh Sarwan Putt'. Moosewala, whose real name was Shubhdeep Singh Sidhu, 28, was shot dead while driving his vehicle in Mansa district on May 29, a day after his security cover was withdrawn.
