Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
The police said that as per an initial probe, it has emerged that the four youths were busy clicking selfies on the tracks when they were hit by a train. The incident took place at 5.15 pm when the Jan Shatabdi Express, which was going from Sarai Rohilla in Delhi to Ajmer, was crossing the Basai-Dhankot railway station.
In a latest advisory issued on Tuesday, the Embassy of India in Kiev has asked Indian nationals in Ukraine, particularly students whose stay is not essential, to consider leaving the country temporarily in the wake of the current situation.
Ashish Mishra had moved the Lucknow bench of the High Court seeking insertion of sections 302 (murder) and 120 B (criminal conspiracy) of IPC that were 'inadvertently' not mentioned in the high court order as the jail authorities would not release him due to the omission.
An interstate ganja supplier was arrested and 305 kg of the contraband valued at Rs 2 crore in the international market was recovered from his possession in the national capital, an official said here on Tuesday. The accused was identified as Shyam Sundar, 29, a resident of Firozabad district in Uttar Pradesh.
The alliance promised Rs 10 lakh free annual health insurance for all Punjabis, Rs 2,000 per month to all women heads of 'blue card' families, 5 lakh houses and five marla plots each to homeless poor and hiking old-age pension to Rs 3,100 and shagun scheme of Rs 75,000.
In an interview to IANS, Ashwani Kumar, who was perceived as a loyalist of the Gandhi family and had supported against the 'G23' , said it was getting difficult to continue in the party. He also said he is open to join any other party.
