Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Promising to work on the teachings of Sikh gurus with principles of non-discrimination and equality for all, Prime Minister Narendra Modi said on Monday that the NDA would form the government in Punjab and would free the state from drugs.
The government can't restrict fundamental rights in the garb of maintaining public order, the counsel for the girl students seeking permission to wear the hijab told the Karnataka High Court on Monday.
On February 14, 2019, a suicide bomber of the Pakistan-based Jaish-e-Mohammed (JeM) terror group attacked the CRPF convoy in Jammu and Kashmir's Pulwama district in which 40 personnel were killed.
The Customs officials on Sunday recovered an unclaimed bag containing 'cocaine capsules' valued at Rs 15 crore from the Indira Gandhi International Airport here, an official said. The official said that it was seized and a case was lodged and efforts were being made to identify the accused who abandoned the bag.
In the run-up to the February 20 Assembly elections in Punjab, Chief Minister Charanjit Singh Channi's chopper was not allowed to take off from Chandigarh on Monday owing to Prime Minister Narendra Modi's movement in the state.
The deceased were identified as Rukaiya Khatoon, Shahzaad, Afreen and Danish, all residents of J.J. Colony while two women -- identified as Fatima and Shahnaaz, were rescued and sent to the hospital. "Both of them are out of danger," a police official said.
