Saturday, June 20, 2026
ADVT 
National

Sorry, Wrong Province: Cellphone Error Sends N.B. Fire Truck To P.E.I. Fire

Darpan News Desk IANS, 31 Mar, 2016 12:12 PM
    SUMMERSIDE, P.E.I. — Murphy's Law was written for moments like Tuesday night in Cape Egmont, P.E.I.
     
    A garage was razed by fire after its owner's 911 call got picked up by a cell tower in neighbouring New Brunswick, where dispatchers erroneously sent firefighters to a similar address in that province.
     
    "Unreal — I'm not even really sure how to describe this," said Desmond Arsenault, president of the Wellington Volunteer Fire Department in P.E.I. "It was a just a number of circumstances that led to this."
     
    According to Arsenault, the fire broke out as a man worked in his garage. His wife called 911 from their landline, but the line went dead. She then dialed the emergency number on her cellphone.
     
    However, the women's cellphone signal was picked up by a tower in New Brunswick, so her call was routed to that province's 911 call centre.
     
    "As luck would have it, there's also a Route 11 in southeastern New Brunswick, just north of Shediac," said Arsenault.
     
    Cell service in Cape Egmont is not always reliable and New Brunswick is just a few kilometres on the other side of Northumberland Strait.
     
    Arsenault said the New Brunswick dispatchers realized they were dealing with a situation unfolding in P.E.I. and notified the Wellington department at 7:43 p.m.
     
    The homeowner was able to remove an ATV and two vehicles, but the structure and its contents were otherwise a complete loss.
     
    "That's with the homeowner using his garden hose to try and hose it down while he waited for us to get there," added Arsenault.
     
    The provincial fire marshal's office has ruled the fire an accident. Arsenault said the family of three are all fine and their home is still habitable.
     
    Arsenault said the same thing happened, again on Route 11, a few years ago.

    MORE National ARTICLES

    At Least 2,250 Veterans Are Homeless, According To Groundbreaking Analysis

    The figures come from a database which tracks 60 emergency shelters across the country.

    At Least 2,250 Veterans Are Homeless, According To Groundbreaking Analysis

    Shooting, Wild Chase Through Surrey Ends With Crash, Three Arrests In Delta

    Shooting, Wild Chase Through Surrey Ends With Crash, Three Arrests In Delta
    Mounties say a gun was seized from the car, the trio is known to them and charges are expected, but an investigation continues

    Shooting, Wild Chase Through Surrey Ends With Crash, Three Arrests In Delta

    Advisers Urge Justin Trudeau To Be Innovative In Era Of Dramatic Change

    OTTAWA — Federal advisers have told Justin Trudeau he must adopt more innovative approaches to successfully govern in the modern era.

    Advisers Urge Justin Trudeau To Be Innovative In Era Of Dramatic Change

    The Tie That Binds: Mother Of Missing Manitoba Man Starts Awareness Campaign

    The Tie That Binds: Mother Of Missing Manitoba Man Starts Awareness Campaign
    Colten Pratt, who is 26, has been missing since November 2014 and Lydia Daniels has spent the last year trying to find him.

    The Tie That Binds: Mother Of Missing Manitoba Man Starts Awareness Campaign

    Ice Jams Prompt Flooding Concerns For Homeowners Near Smithers, B.C.

    Ice Jams Prompt Flooding Concerns For Homeowners Near Smithers, B.C.
    Regional District of Bulkley-Nechako chairman Bill Miller says ice has backed up along the Bulkley River, causing water to rise and seep into basements and crawl spaces of some nearby homes.

    Ice Jams Prompt Flooding Concerns For Homeowners Near Smithers, B.C.

    B.C. Seniors Urged To Learn If They Qualify For Medical Services Plan Subsidy

    B.C. Seniors Urged To Learn If They Qualify For Medical Services Plan Subsidy
    Isobel Mackenzie says seniors could be eligible for full or partial payments but most are unaware of the available help.

    B.C. Seniors Urged To Learn If They Qualify For Medical Services Plan Subsidy