Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
The passengers were later identified as Moshin Khan Saifi and Asim. Saifi was supposed to travel from Delhi to Hyderabad by Vistara Flight, whereas Asim was supposed to travel from Delhi to Dubai by Air India Express flight.
The official said that at about 4 pm, CISF staff at Terminal-3 noticed suspicious activities of a passenger in the check-in area. The passenger was later identified as Misam Raza, who was about to fly to Dubai on a SpiceJet flight. Raza was then diverted to the random checking point for a thorough checking of his luggage.
The arrested accused have been identified as Vikas Bhadana, Paras Sood, Thachang Tungshanao, Avinash, Ram Basua and Abhislash Singh, the call centre manager. While the call centre and house owner has been identified as Sachin Taneja.
A SAD delegation led by its president Sukhbir Singh Badal met Punjab Governor Banwarilal Purohit and handed over a memorandum stating that the Chief Minister and the Excise Minister have violated the provisions of the Official Secrets Act by making official files of the state available to Delhi Deputy Chief Minister Manish Sisodia and MP Raghav Chadha, besides private persons.
The location of another plotter, Anmol Bishnoi, has also been traced to Kenya. The Bishnois had fled India before the daylight killing of Moosewala on May 29 in the Moosa village in Mansa district. It is believed that Sachin, a nephew of jailed gangster Lawrence Bishnoi, and Brar hatched the conspiracy to kill the famed Punjabi singer.
Sisodia's bank locker at a Ghaziabad bank was searched by the CBI on Tuesday morning. Manish Sisodia and his wife Seema Sisodia reached the bank along with the probe agency officials to examine the bank locker in connection with the alleged irregularities in the excise policy.
