Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
According to the information received from the authority, the capacity of a tanker is about 10,000 litres. In such a situation, 45 lakh litres of water has been used so far. Work is still going on at many places. As thick layer of dust had accumulated all around, especially in the surrounding green belt, work for removing it from the trees and roads is in full swing.
The victim, Sachin Kashyap, was rushed to a district hospital, from where he was taken to a specialised medical centre in Bareilly. His condition is said to be critical. SHO of Sadar Bazar, Amit Pandey said an FIR has been registered against the accused, Nadeem Khan, 27 and his brother Naeem, 29.
The revised transportation policy mandates, for the first time ever, the installation of vehicle tracking systems in every vehicle used for transportation of food grains procured by the government.
Besides Bishnoi and Jaggu Bhagwanpuria, the others who have been named in the charge sheet include Manmohan Mohana, Deepak Tinu, Sandeep Kekda, Ankit Sirsa, Priyavrat Fauji, Sachin Bhiwani, Keshav, Kashish, Manpreet Manu, and Jagroop Roopa.
Her 16-year-old daughter, Yashodhara, lit the funeral pyre amid the presence of a large number of people and leaders who turned up to pay their last respects. The family demanded a probe into her death at a resort in Goa by the CBI.
According to reports, Ankit had gone to meet the girl, late on Tuesday night. The girl's family members came to know and locked up Ankit in a room. "The family called other relatives and they all poured petrol on the boy and set him on fire. As he began screaming, they drove him out of their house and started shouting that the victim had attacked their house with a petrol bomb," said a source.
