Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
On January 12, the Supreme Court had appointed retired top court judge Justice Indu Malhotra to head the committee to investigate Prime Minister Narendra Modi's security breach in Punjab.
Justice Ranjit Singh (retd), who headed the commission appointed by the previous Congress government into the alleged incidents of sacrilege of Sri Guru Granth Sahib and the subsequent police firing on protesters, has placed the then Chief Minister, the SAD patriarch, and then DGP Saini in dock.
According to Goa police, Sonali Phogat felt uneasy on Monday night and later in the morning (on Tuesday), she was taken to St. Anthony hospital in Anjuna at around 8 a.m., where she was declared brought dead. She had come to Goa on August 22 and was staying at a hotel in Anjuna.
Addressing the media here, Badal said "there should be a free and fair inquiry against all political leaders, including Delhi Deputy Chief Minister Manish Sisodia and MP Raghav Chadha, as well as Punjab government officials who facilitated the scam".
The contraband was hidden in the large growth of elephantine grass near border pillar No. 29/09, which was recovered by a BSF patrolling party led by Deputy Commandant Jaipal Singh. The BSF has lodged an FIR with the police but no arrests have been made so far.
On Tuesday, the Police had written to the Department of Forensic Medicine at Goa Medical College for appointing a panel of doctors for conducting the post-mortem. The autopsy is expected to be conducted later in the day.
