Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Addressing a public gathering here, Channi categorically said people are being unnecessarily harassed by the cable mafia by levying hefty charges which would not be tolerated anymore in future.
Hitting out at Navjot Singh Sidhu, the BJP on Monday said that Punjab Congress chief is creating unwarranted fears in the minds of farmers by suggesting that the Centre had plans to do away with the MSP system.
After literally turning a deaf ear to the farmers’ issues for over a year, Indian Prime Minister Narendra Modi on Friday, November 19, 2021, in a dramatic move, announced the withdrawal of the three controversial farm laws, which were at the heart of the farmers’ protests across the country.
Earlier, Dhesi sent a letter, signed by over 100 British MPs and Lords, to Prime Minister Boris Johnson on the ongoing farmers' protests, asking him to raise this matter with his Indian counterpart Narendra Modi when they next liaise.
The Chief Minister told the media here that for more than a year since the Central government had brought three agriculture laws for the benefit of farmers, especially small and marginal ones, unfortunately, some farmer unions had been protesting on the Delhi borders.
While the Centre's announcement to repeal three farm laws is seen as a political decision with eye on forthcoming assembly polls in five states, the BJP claims that it has nothing to do with elections as the party has won many states after laws were passed by the Parliament.
