Gurugram: Fake call centre targeting US citizens busted, 14 held
Darpan News Desk IANS, 08 Jun, 2023 10:46 AM
Gurugram, June 8 (IANS) A team of the Cyber Crime police station has busted a fake call centre in Gurugram district and arrested 14 people, including three women and the call centre owner, during the intervening night of Wednesday and Thursday, the police said.
The fake call centre was operating from Universal Trade Tower, Sector-49, and cheated US citizens in the name of tech support and charged $100 to $500 as service charges, via gift card, Amazon, Paypal and Cash app.
The suspects have been identified as Aditya, the call centre operator, Ankit Chadda, Akash Sain, Suraj Mishra, Ayush Saxena, Hemant Sharma, Sanjeev Shukla, Ajay Kumar, Ashutosh Sharma, Pankaj Kumar, Tushar Kumar, Rajdeepa Das Gupta, Deevika and Manisha.
During questioning, the accused revealed that Aditya Singh, the owner of the call centre, had hired the remaining suspects on salary/commission for customer service.
"The employees were employed at the call centres, which were being operated without permission. Also, the centre did not have any license issued by the Department of Telecommunications (DOT)," police added.
"Aditya Singh disclosed that he and all his accomplices listen to the calls coming on the toll-free number through REAL PBX DAILER in different ways after taking different orders, they used to create problems for the customers by talking about cancelling the order and then cheated them in the name of solving the same problem. After cheating, they used to change the toll-free number also."
"The police also found that when the customer used to call on the toll-free number shown by him (Aditya Singh), that call was connected to the accused through their vendor. If the customer told them about their problem, they would first take them into confidence to solve their problem and in the name of solving their problem, they would get remote access to their system through applications like Anydesk, TeamViewer, UltraViewer etc. They also used to tell the customers about other problems, including risk of personal information, account hacking by hacker, device insecure, financial information leak and child pornography etc. and dupe the victims," Vipin Ahlawat, Assistant Commissioner Of Police (Cybercrime), said.
Five mobile phones and 14 laptops have been recovered from the possession of all the accused persons.
In connection with the matter, an FIR under relevant sections of the Indian Penal Code (IPC), including the IT Act, has been registered at the Cyber Crime police station (East) for further investigation.
Badal was reacting to media reports, which quoted the Punjabi University Vice-Chancellor as saying that the varsity is facing a "dark future" and demanded that the budgetary grant should be over Rs 300 crore. "The university is already under a debt of Rs 150 crore and is not in a position to pay salaries on time," Vice-Chancellor Professor Arvind has said.
Announcing this here, SAD spokesman Daljit Singh Cheema said a decision to this effect had been taken under the leadership of party President Sukhbir Badal following a meeting with constituency in-charges and senior BSP leadership.
Earlier in the day, the court deferred hearing in Sisodia's bail application for March 21, in the same case being probed by the CBI. Special CBI Judge M.K. Nagpal of the Rouse Avenue Courts has ordered Sisodia to be produced before court on March 17 at 2 p.m.
The Border Security Force (BSF) on Friday recovered an AK series rifle along with two magazines and 40 rounds of ammunition from a field in Gurdaspur sector after shooting down a drone. During the search, BSF troops found a hexacopter along with the weapon and ammunition.
The Chief Minister said the government has so far given 26,797 jobs to youth, adding that the budget stipulates to regularly recruit and create an ecosystem for private jobs for Punjabis to check brain drain.
The Tihar authorities said that Sisodia will remain in jail. The senior Aam Aadmi Party (AAP) leader has been arrested a day before the hearing on his bail plea in the matter.
